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Digital Technology Services

Technology That Works—For You.

DTS provides the tools, solutions, and support that keep Wentworth connected, empowered, and ready for what’s next.

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Quick Links

Student worker greets customers at Tech Spot

Technology Support

Need help with your device, accounts, software, or systems? Tech Spot is Wentworth’s technology help desk.

Stack of Wentworth laptops

Student Laptop Purchase Program

Get a laptop that meets your major's requirements—at a significant discount and with full support.

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Information Security

Stay safe online. Learn how our Information Security Office protects you and the university.

Our Services

Digital Technology Services, or DTS, includes six cross-functional teams that support the full range of digital needs at Wentworth, from everyday tech help to enterprise-level systems and infrastructure.

Learn more about DTS services.

  • Tech Spot

    Located in Beatty Hall 320, the Tech Spot is Wentworth’s technology help desk. We’re here to assist with accounts, printing, device setup, and repairs for laptops purchased through the Student Laptop Purchase Program.

  • Audiovisual (A/V) Services

    We support classroom A/V technology and maintain an inventory of loaner equipment for academic projects. Our team also provides support for events, meetings, and conferences on campus.

  • Academic Technology Services

    Academic Technology Services supports the university’s digital teaching and learning tools, including Brightspace (LMS), Panopto, Zoom, and other instructional technologies. Faculty can rely on this team for help setting up courses, integrating digital tools, and creating an engaging, accessible learning experience for students.

  • Digital Transformation & Collaboration Management (DxC)

    DxC supports strategic technology initiatives across campus, offering project management, training, and communications for new systems and digital tools.

  • Enterprise Information Systems (EIS)

    EIS manages core administrative systems such as the student information system, Workday, and the reporting warehouse, as well as the data integrations between most systems on campus.

  • Network Operations & Systems Security

    This team maintains our wired and wireless networks, telecommunications, data center, and cybersecurity infrastructure, ensuring campus systems are secure and reliable.

 

Looking for the Teaching & Learning Collaborative?

The Teaching & Learning Collaborative (TLC) is now known as Advancing Teaching, Learning, and Scholarship (ATLAS). 

ATLAS is part of the Division of Academic Affairs, where it continues to support instructional development and expand its focus on research and the scholarship of pedagogy.

A member of ATLAS leads a workshop
 

AI@WIT

Wentworth is actively exploring how artificial intelligence can enhance learning, teaching, and operations across campus. In a letter to the community, President Mark Thompson wrote that the university is “uniquely positioned to lead the way in navigating” this evolving landscape.

DTS supports this mission by collaborating with departments to explore thoughtful, ethical uses of AI—from supporting faculty pilots and integrating tools into coursework, to providing training and resources that help employees work more effectively.

Browse the links below to learn more about AI at WIT.

 

Student Employment with DTS

Launch Your IT Career at Wentworth

DTS offers students a unique opportunity to gain hands-on experience in the field of information technology. As a student employee, you'll start by providing front-line support at our help desk, assisting peers with a variety of tech-related issues. With continued involvement, there are opportunities to delve into specialized areas such as hardware repair, media services, network operations, and information security.

A student worker repairs a laptop at Tech Spot

Why Join DTS?

  • Comprehensive Training: No prior experience? No problem. We provide all the necessary training to ensure you're equipped to assist the Wentworth community effectively.
  • Professional Development: Develop valuable skills in customer service, technical troubleshooting, and team collaboration—assets that will benefit you in any career path.
  • Flexible Scheduling: We understand the demands of student life. Positions are designed to accommodate your academic schedule.
  • Inclusive Opportunities: Open to students from all majors who meet the eligibility criteria outlined on the Student Employment page.

Ready to Apply?

Explore current openings and application procedures by visiting the Student Employment page. Embark on a journey that combines learning with real-world IT experience.