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Technology Services

Image of two students in classroom. One is looking over the shoulder of the other at a laptop computer.

Technology Services supports technology used by students, faculty, and staff across the University.

We are home to two customer facing service organizations - Tech Spot and Teaching & Learning Collaborative. Additionally, we have teams focused on Enterprise Information Services, Information Security, Network Operations, and Project Management & Client Success.

Service Portal

Community members can find the following items in our service portal:

  • Access to our Knowledge Base of self-help guides
  • Create new or check status of current help incidents
  • Request services or equipment
Screen shot of Tech Spot Service Portal

Hours of Operation

  • IN PERSON

    Location: 550 Huntington Ave on the 3rd floor of Beatty Hall

    Monday: 7:30AM - 6:30PM
    Tuesday: 7:30AM - 6:30PM
    Wednesday: 7:30AM - 6:30PM
    Thursday: 7:30AM - 6:30PM
    Friday: 7:30AM - 6:30PM
    Saturday: 10:00AM - 4:00PM
    Sunday: Closed

    Location: 550 Huntington Ave in the Douglas D. Schumann Library & Learning Commons AskUs/Circulation desk

    Monday: 10:00AM - 4:00PM
    Tuesday: 10:00AM - 4:00PM
    Wednesday: 10:00AM - 4:00PM
    Thursday: 10:00AM - 4:00PM
    Friday: 10:00AM - 4:00PM
    Saturday: Closed
    Sunday: Closed

  • BY PHONE

    Phone Number: 617-989-4500

    Monday: 7:30AM - 6:30PM
    Tuesday: 7:30AM - 6:30PM
    Wednesday: 7:30AM - 6:30PM
    Thursday: 7:30AM - 6:30PM
    Friday: 7:30AM - 6:30PM
    Saturday: 10:00AM - 4:00PM
    Sunday: Closed

  • BY EMAIL

    Email Address: TechSpot@wit.edu

    Hours and days of operation
    Although you can email us any time technicians are scheduled to work on emails Monday to Thursday from 7:30AM to 6:30PM EST ( Eastern Standard Time ), Friday 7:30AM - 5:30PM and Saturdays 10:00am - 4:00PM.

Follow us on Social Media

A cellphone with the Tech Spot Twitter on the screen