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Technology Services

Image of two students in classroom. One is looking over the shoulder of the other at a laptop computer.

Technology Services supports technology used by students, faculty, and staff across the University.

We are home to two customer facing service organizations - Tech Spot and Teaching & Learning Collaborative. Additionally, we have teams focused on Enterprise Information Services, Information Security, Network Operations, and Project Management & Client Success.

Service Portal

Community members can find the following items in our service portal:

  • Access to our Knowledge Base of self-help guides
  • Create new or check status of current help incidents
  • Request services or equipment
Screen shot of Tech Spot Service Portal

Get in touch

Monday - Thursday: 7:30 AM - 6:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday & Sunday:10:00 AM - 5:00 PM
Phone: (617) 989-4500


Two male students look at a laptop.

Follow us on Social Media

A cellphone with the Tech Spot Twitter on the screen