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Concern/Complaint Procedure

Wentworth students have the right to bring forward concerns or complaints regarding staff, faculty, vendors, and/or contractors working on the Wentworth campus or any property or program owned or operated by Wentworth, as well as complaints regarding departments, services, or Wentworth’s education programs. Students have the right to do so without fear of retaliation.

Students can bring forward complaints to the following offices:

Dean of Students Office
Rubenstein Hall, room 003
(617) 989-4702
Human Resources
Williston Hall, 2nd floor
(617) 989-4190
Office of the Provost
Center for Engineering, Technology, and Sciences. 2nd floor
(617) 989-4475

Students can bring forward a complaint anonymously using Ethicspoint, a web-based reporting portal used by Wentworth.  The portal can be found at wit.ethicspoint.com. In addition to the above points of contact, students have the right to bring forward a complaint regarding Wentworth’s education programs by contacting:

Massachusetts Board of Higher Education
One Ashburton Place 
Room 1401 
Boston, MA 02108
(617) 994-6950
http://www.mass.edu/forstufam/complaints/complaints.asp
http://www.mass.edu/forstufam/complaints/complaintform.asp

and/or 

New England Commission of Higher Education – NECHE
3 Burlington Woods Drive, Suite 100
Burlington, MA 01803-4514
(781) 425-7700
https://www.neche.org/for-the-public/comments-complaints/