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Student Health Services

Optum Student Health Services

Massachusetts College of Art, Tree of Life building, 578 Huntington Ave., Second Floor

In the case of a life-threatening emergency, when on campus, students should immediately contact the Wentworth Office of Public Safety at 617-989-4444. When off-campus, students should call 911.

Hours of Operation

 Clinician Hours: Mon-Fri 9:00am - 6:00pm

Description of Services

Optum Student Health Services provides medical care services on campus to students enrolled at Wentworth. Students may use Optum for diagnosis and treatment of both short and long-term illnesses and for preventive care.  Students seeking mental health counseling or disability accommodations should utilize the Wentworth Center for Wellness on the ground floor of Watson Hall.

Optum respects student confidentiality. No health information is released to parents or college staff without the student's written authorization unless required by law or unless it is life-threatening.

Making an Appointment at Optum Student Health Services

Both scheduled and walk-in appointments are available at Optum. Students can call 617-879-5220 to schedule their appointment.

Optum will bill the student's health insurance plan for all services rendered. Please find Optum’s list of Accepted Health Insurance Plans below. If your plan is not accepted, you will be responsible for all costs and will need to work with your insurance carrier directly to be reimbursed. If your plan is not accepted at Optum, Wentworth offers an exceptional Student Health Insurance Plan through United Healthcare Student Resources.  The plan is underwritten by Harvard Pilgrim Health Care Insurance Company, Inc. (for more information visit Wentworth's Health Insurance webpage or visit the United Healthcare Website)

When visiting Optum Student Health Services, Students must present their Wentworth ID and their health insurance card at every appointment. Wentworth will pay up to the first $35.00 of student’s responsibility for co-payments, co-insurance or deductibles due for medical services. Students will be billed by Optum for patient responsibility amounts in excess of the first $35.00. (Please be aware it may take Optum a month or two to determine the patient responsibility amount due, so billing may be delayed.) Students may request to pay at time of service or be billed for services, if they choose to not have services billed to parent’s insurance plans. 

For specialty and diagnostic services, however, students may be referred to another medical facility and co-payments, co-insurance or deductibles will be due as outlined in the student's insurance plan. Wentworth does not cover any part or specialty or diagnostic services for students.

Medical advice and information is also available to students by phone 24 hours/day, 7 days/week by dialing the main Health Services telephone number 617-879-5220.

After hours Urgent Care

Atrius Health Kenmore practice
133 Brookline Ave, check-in on 4th floor

Hours of Operation

  • Weekday mornings from 8:00 a.m. – 9:00 a.m.
  • Weekday evenings from 5:00 p.m. – 8:00 p.m.
  • Saturdays from 10:00 a.m. – 5:00 p.m.
  • Sundays and holidays from 12:00 p.m. – 5:00 p.m.

Wentworth students also have access to medical care at Atrius’ Kenmore practice (133 Brookline Avenue) when the Optum MassArt site is not open. When using the Atrius Kenmore practice students should present their insurance card and be prepared to pay the co-pay amount, and students are responsible for all coinsurance and deductibles applicable to their health insurance plan.

Optum Accepted Health Insurance Plans

Optum continues to add health insurance providers to their practice, however, they are currently accepting the following health insurance plans;

  • Blue Cross
  • Neighborhood Health Plan
  • Harvard Pilgrim
  • MassHealth
  • Aetna
  • United Healthcare

Wentworth Institute of Technology Student Health Insurance Plan

According to Massachusetts law, Wentworth students enrolled for 9 or more credit hours per semester, including co-op students and international students, will be required, as a condition of enrollment, to have adequate health insurance. This regulation has been put in place to ensure that students have access to quality and appropriate health care while pursuing their college career at Wentworth. Students who are not enrolled in a qualified health plan will be required to enroll in the Wentworth Student Health Insurance Plan (SHIP), which has been designed specifically to meet the needs of Wentworth students.

The SHIP offers exceptional coverage at an outstanding value compared to most options available to students. For coverage details including costs, benefits, exclusions, any reductions or limitations, please refer to the plan information online or call 800-977-4698. The SHIP is underwritten by Harvard Pilgrim Health Care Insurance Company and administered by UnitedHealthcare Student Resources.

All students who are enrolled for nine or more credit hours per semester (or on co-op) will automatically be billed for the student insurance plan.

If the student is covered by another plan that offers comparable coverage and wants to waive the college insurance plan, the student MUST complete the Health Insurance Waiver online by the semester bill due date. Once the waiver is completed, a waiver credit will be added to the account.

If the student wants to purchase the Student Health Insurance Plan, the student must complete Health Insurance Enrollment form online. The premium is due in full by the semester bill due date.

Any questions regarding the billing process should be directed to the Student Service Center (617-989-4020).

Wentworth requires international students to be enrolled in the college plan (SHIP).

Dependent coverage is available for dependents of students who enroll in the Student Health Insurance Plan. Rates for dependents can be found online

The Massachusetts Division of Health Care Finance and Policy has ruled that free care provided by the Uncompensated Care Pool is not comparable coverage. If you should have any questions regarding the state-mandated qualifying student health insurance program, please visit the Massachusetts Division of Health Care's website.

Students should know whether they have the college insurance plan (SHIP) or a family plan.  Any student seeking medical care should have the following information available:

  • current insurance card,
  • know under whose plan you're covered (mother, father, yourself),
  • know the name of the plan,
  • know the policy number of the plan, and the address