You are here
Phishing is a term used to describe scams designed to steal your identity. Scam artists try to obtain your personal information - passwords, credit card numbers, account numbers, birthdate, or other information - by impersonating a person or company you trust. Phishing can be conducted via e-mail, websites, telephone, or even postal mail. Common impersonations include social media sites, shipping services, banking services, and payroll services. When in doubt, it's always best to check with a trusted friend or call the company or individual with a number you already know to verify the request is genuine.
Remember, Technology Services will never ask you to share your password witu us or fill out a form to "upgrade" or "validate" your account. Report messages like these so we can help protect others.
How will I recognize a phishing scam?
- Unsolicited requests for personal information are a clear danger signal
- Uses a real organization or company name but link goes to a different obscure website
- Name and email address don’t match
- Attempt to prove legitimacy using words such as “Official”, “Important”, or “Urgent”
- Poor grammar and/or misspellings
- Visual guide to common phishing characteristics
How can I avoid responding to a phishing scam?
- Never send passwords, bank account numbers, or other private information in an email.
- Avoid clicking on links in emails you aren't expecting, especially any that are requesting private information.
- Be wary of any unexpected email attachments or links, even from people you know.
- Look for ‘https://’ and a lock icon in the address bar before entering any private information.
- Confirm with someone you trust, or by contacting the Tech Spot directly, before replying to a suspicious message.
- The best way to report phishing - and the easiest for you - is to use the tools built into Outlook Online. While viewing the suspicious message, simply click the Junk or Reply menus and choose Phishing as shown below with red arrows.
- Then click the red "Report" button to submit the item. While Office 365 already quarantines email that is likely SPAM or Phishing, reporting a message helps Microsoft improve the service.