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FAQ's About Fall 2020 Semester Re-Entry to Wentworth's Campus

Using and Issues with Co-verified App

Symptom Tracking

  • How do I report my symptoms?

    Open the Coverified App and tap the REPORT icon in the bottom left corner of the screen. Select the REPORT SYMPTOMS tab. You will be taken to a list of symptoms that can be associated with COVID-19. If you are not experiencing any of the listed symptoms, select the NO NEW SYMPTOMS option at the top of the list. Then scroll to the bottom of the list and press submit.

    If you are experiencing new symptoms, please select the applicable options from the list provided. Then press ‘SUBMIT’ at the bottom of the screen.

    Note: You are not required to report migraines, allergies, injury related symptoms, or other symptoms that are not new to you. Recurring chronic symptoms or allergies should not be reported.

  • What do I do when I have COVID-19 symptoms?

    In the CoVerified app, first, select ‘REPORT’ in the bottom left corner, and then select ‘REPORT SYMPTOMS’. Check off any new or unexplained symptoms from the list and press ‘SUBMIT’.

    For students: When reporting new symptoms, please call Optum Health Services at (617) 879-5220 or your own medical provider for clinical advice. Students are advised to ask their provider about symptoms and seek their provider’s advice about getting a COVID-19 test and following quarantine protocol.

    For faculty, staff, and vendors: When reporting new symptoms, please call your medical provider for clinical advice and seek your provider’s advice about getting a test for COVID-19 and following quarantine protocol.

    Note: Do NOT come directly to Wentworth’s COVID-19 testing hub if you are experiencing symptoms.

  • I am experiencing symptoms, should I go to the Wentworth Test Hub?

    No. If you are experiencing any symptoms, you should not go to the Wentworth Test Hub. You should submit your daily symptoms report on CoVerified and follow this protocol:

    Students: Stay at home. Do not leave your home, apartment, or dorm room. Call your medical provider or Optum Student Health Services immediately for clinical advice.

    Faculty/staff/vendors: Stay at home. Do not come to campus. Instead, call your healthcare provider for clinical advice and then notify your supervisor.

    After speaking with your medical provider, then you should contact the C19 Team to provide information about your applicable quarantine period and next steps required to help keep the community safe and healthy.

  • I have seasonal allergies, should I report these as “new symptoms?”

    No. Chronic symptoms or seasonal allergy symptoms that are usual for you should not be reported in CoVerified as new symptoms. For example, if you usually experience a runny nose during the fall season due to allergies, then this would not be considered a new symptom for you. Only report symptoms that are new or unexplained.

  • I get migraines, should I report a headache when I get one?

    No. You should only report symptoms if they are new or unexplained. If you regularly have headaches or migraines, then this would not be considered a new symptom for you.

  • I reported symptoms by accident, what should I do?

    Contact the COVID-19 Team at (617) 989-4019 or You may also go directly to the Wentworth Test Hub and ask to speak with the nurse on duty.

  • I reported symptoms last week, but the app still shows that I am restricted. What should I do?

    Once you report symptoms, you will automatically be restricted in CoVerified for up to two weeks, which is the standard period of time for quarantine. After consulting with your medical provider, you may follow up with Wentworth’s COVID-19 Team at (617) 989-4019 or to evaluate your clearance status in light of your recently reported symptoms.

Fall 2020 Semester

  • What are the University’s plans for the Fall 2020 semester?

    Wentworth will remain open and is readying for the return of students to campus in September. The following is an outline of the current plans:

    • The fall semester will begin as planned with classes starting on Tuesday, September 8 and will end with the final exam period that will conclude on Tuesday, December 15.
    • Across all majors, most lecture-based courses will be delivered through an interactive, virtual learning model for students living on or off campus. For example, this will include courses in Applied Math, Humanities and Social Sciences, and Management.
    • Classes that are primarily “hands-on” in nature, such as labs and studios, will be delivered in-person with safety measures in place that will include the required use of personal protective equipment, physical distancing, and cleaning protocols. Using the virtual learning approach for lecture-based courses creates the space that is required to de-densify the labs and studios to meet safety guidelines.
    • A select group of courses may be delivered in a hybrid model that includes both virtual and in-person learning. These courses will be delivered in this format when professors, in consultation with their department chairs, determine this approach is necessary to achieve learning goals.
    • Recognizing that students may have unique needs or a preference to remain off-campus, students may select to have their entire semester via virtual learning.
  • What if the spread of COVID-19 increases prior to the start of the Fall 2020 semester?

    Plans with regard to our return to campus may change based on changes in infection rates, and with guidance from public health and government authorities. We ask everyone to keep in mind the need for continued flexibility. Conditions fluctuate, and we may need to alter our plans. Our first concern will always be the well-being of our community.

  • What should I do if I’m feeling a lot of stress and anxiety related to this situation?

    This is normal and important to address. There are confidential resources available to students, faculty and staff. There’s no reason to go this alone. There are professionals available to provide you with assistance.


Housing and Move-In

Dining, Fitness, and Common Spaces

Athletics Program

  • Will fall athletics take place?

    The Commonwealth Coast Conference (CCC) has suspended the fall athletic season. Wentworth fully supports this decision and has decided to extend this decision to sports outside of the CCC, including varsity and club sports. The University is committed to providing a meaningful athletic experience for all our student-athletes that includes team practices and trainings this fall semester.

  • Is there any information about winter and spring athletics yet?

    No decisions have been made about winter or spring competition yet, but winter sports competition would not start any sooner than January 1, 2021. Additionally, there may be a possibility for fall sports to compete in Spring 2021.

  • Will there be opportunities for fitness on campus?

    Yes, we will hold outdoor fitness classes (cycle, boot camp, yoga). Space will be created outside Tansey Gym for students to utilize kettlebells, resistance bands, etc., while observing physical distancing requirements. We are also exploring virtual exercise programs in partnership with other local colleges for outdoor activities.

Student Support Services

Student Life, Travel, and Employment

Campus Infrastructure - Facilities

Testing & Contact Tracing

  • Will COVID-19 testing be conducted on campus? If so, how often and will there be a cost to students, faculty, or staff?

    Yes. COVID-19 testing is available to all students, faculty and staff on a weekly basis at no cost.

  • What method of COVID-19 testing is the University using?

    We are using anterior nares (lower nostril) testing method, not the nasopharyngeal swab. This test is far less invasive and much more comfortable for the individual.

  • Should there be a surge of COVID-19 this fall, what is the threshold for determining whether to vacate campus and switch to remote learning?

    We will be working closely with our medical experts, following city and state health requirements and guidelines, and monitoring our campus environment closely. There is no clear-cut threshold set at this time. We will rely on the science and guidance coming from experts and government agencies to assist us in deciding to return to remote learning, should that be required.

  • Do I have to schedule an appointment for a test?

    While walk-ins are always welcome, scheduling an appointment is highly encouraged to assist in reducing wait times for testing. Everyone is strongly encouraged to schedule their weekly testing time using the CoVerified app, and appointments can be made for 5-10 minutes from the time they are scheduled.

  • Where do I get my test results?

    Test results are available through the CoVerified app under the ‘TESTING TAB’. In the top right corner of the app, click on the clipboard icon [See Steps 1-3 below].

    Coverified instruction visual

  • My residence hall tests on Mondays, can I test on another day based on my class schedule?

    No. All students must adhere to the testing schedule for their residence hall. Athletes will continue to follow their weekly team testing schedule. If for good reason, you cannot test on your designated day, contact the C19 Team and apply for an exception to test on an alternative date instead.

  • I am only on campus every other week. Do I still need to be tested weekly?

    Yes. Everyone who comes to campus must comply with Wentworth’s weekly surveillance testing protocol. Please note that test results from outside providers cannot replace mandatory surveillance testing at Wentworth’s Test Hub.

    In situations where faculty, staff and students come to campus every other week, we ask that you still test weekly. This will ensure that your CoVerified status remains cleared and also helps to ensure that everyone who comes to campus will be tested on a weekly basis.

    If you are a faculty member, staff member, or student who comes to campus less frequently than every other week, you will need to schedule a test at the Wentworth Test Hub during the week before you come to campus. You will also need to schedule a test during the week(s) you are on campus. This ensures that Wentworth is testing everyone before their arrival on campus after an extended absence, and those who are on campus each week.

    In those cases where faculty and staff are coming to campus only once or twice during the semester, such visits must first be approved by the divisional Vice President to ensure they are necessary to the mission of the department. Anyone with departmental approval must first test at the Wentworth Test Hub and also receive a negative test before they may come onto campus to perform work.

  • I live in Boston off-campus and take only online courses [or I am on co-op], do I still have to come to campus for weekly testing?

    Yes. All students living within the city of Boston should participate in Wentworth’s weekly surveillance testing, regardless of whether you are attending in-person classes or not. When you first log into CoVerified, you must be sure to take yourself off of “REMOTE” status. You will then be able to access the app to report your symptoms daily, schedule tests weekly at Wentworth’s Test Hub, and access your test results at any time.

  • If I leave campus for the weekend do I have to get tested when I return to campus?

    It is NOT recommended that students travel off-campus or out of state. Any students travelling to a high-risk state will be required to quarantine for 14 days upon their return and comply with the Massachusetts Travel Order. While traveling, students need to track their symptoms daily in CoVerified. Upon returning to Boston, students must test for COVID-19 immediately at the WIT Test Hub, comply with quarantine orders, cooperate fully with instructions from the WIT COVID-19 Team, and then resume weekly testing protocols for their specific residence hall.

  • I have an in-person class, but the CoVerified app says that I am restricted until I receive my test result back. What should I do if I cannot attend class?

    You should make every effort to ensure that your status is CLEARED on the CoVerified app well in advance of class. If you cannot attend class due to your restricted status, you should contact your instructor as soon as possible to make appropriate arrangements.

  • Am I required to report my positive test results even if I obtain them somewhere else?

    Yes. Students, faculty, and staff who test positive for COVID-19 must notify the COVID-19 Team. All currently enrolled students – including remote and co-op students – must notify the COVID-19 Team of any positive test results. The university will engage in contact tracing in cooperation with the MA Department of Public Health, the Boston Public Health Commission, and/or another state or municipal public health agency.

  • Do student commuters have to be tested?

    If a commuter student is living off campus and is required to be on campus for a lab or studio, they will be required to be tested weekly at no charge.

Quarantine and Isolation

Personal Protection Equipment (PPE) and Physical Distancing

Compliance and Enforcement of PPE Protocols

  • How will PPE recommendations and other security measures inside residence halls be enforced?

    We expect that every member of our campus community will hold themselves and others accountable to keeping our community safe. Security and oversight in our residence halls will remain the same - a joint partnership between Public Safety, the Office of Housing and Residential Life and students. Like other policy violations, if students are concerned that a member of our community is not complying with policies, they can bring this to the attention of Public Safety, their Residence Director and/or Resident Assistant. Strict compliance is expected by all members of the Wentworth community.

  • What is the University’s plan for those who choose not to comply with the rules and protocols established?

    Everyone is required to play a role in creating the safest environment possible for our community. We will set forth accountability measures that will be communicated and strictly enforced among all members of our community. Appropriate disciplinary actions will be taken for noncompliance and violation of policies set forth.

Faculty & Staff

  • Will all faculty and staff be returning to campus?

    To de-densify the campus, some faculty and staff will be scheduled to continue to work remotely until a later time. Similar to academic spaces, plans are being made for occupation of office and other working spaces that minimizes risk. As soon as these plans are finalized, your supervisor will let employees know. Wentworth will provide at least two weeks’ notice to employees prior to an expected return to campus.


  • What if I’m commuting to Wentworth via public transportation?

    There is a Re-Entry Team that is evaluating transportation options and parking needs, recognizing that public transportation may be more limited and the demand for campus parking may increase. More details on transportation and parking will follow as they become available.