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Common Registration Errors

Below is a list of the most common registration errors. Read the solutions below for assistance. When necessary, contact the department that owns the course that cannot be added (ex: for a COMP course, contact the Computer Science department) or the SSC to update/settle your student account.

“You have a hold on your account.”

  • Your account is not settled- usually due to an outstanding balance, missing financial aid paperwork, etc.
  • Contact the SSC at (617) 989-4020 or to settle your account.

“Please enter your Alternate PIN to access registration.”

  • You need a registration access code (RAC) code to register for classes.
  • Contact your advisor or your department to get you (RAC) code.

“Closed Course”

  • No more seats are available in the section.
  • Find another section or work with your academic advisor to create another schedule.

“Linked Course Required”

  • You are trying to add a lecture and lab that are not linked or you are missing a linked course.
  • Choose linked section, for example, labs CHEM3800-02 and CHEM3800-03 go with lecture CHEM3800-01.  Add lecture and lab sections at the same time.

“Prerequisite and Test Score Error”

  • You are missing a prerequisite or a co-requisite course.
  • Get department approval for missing prerequisite or choose a different course. Add co-requisite courses at the same time.

“Field of Study Restriction- Major”

  • This class is reserved for another major.
  • Choose another class.

“Time Conflict”

  • You have tried to add two courses that are scheduled at the same time.
  • Pick courses that are not scheduled at the same time.

“You are not allowed to register at this time”

  • You are trying to register at a time when registration is not available.
  • Wait until registration opens.  If you think you should be eligible to register contact the SSC.

“College Restriction”

  • You are trying to register for a CPCE (night school) course.
  • All CPCE courses have a section number starting with C (C01, C61, etc.)

“Class Restriction”

  • You are trying to register for a section that is restricted to another class level.
  • Choose another class or get department approval.

“Maximum Hours Exceeded”

  • You have exceeded the 20 credits maximum per semester.
  • Fill out Student Exception Form with required signatures and pay for extra credits exceeding the 20 credit limit.

“Duplicate Course”

  • You have listed two sections of the same course.
  • Delete the old section in your schedule and then add the new section.

“You have no registration time ticket.”

  • You are not an active student.
  • Contact the SSC at (617) 989-4020.

"Mutual Exclusion with <CLASS>"

  • You have taken a class that is mutually exclusive with another class (i.e. you can only take one of the two classes). 
  • Register for a different class or contact the academic department that offers the class for more information.

"Repeat Count Exceeds 1"

  • You are registering for a course you have already repeated once. Academic policy does not allow for repeating a course multiple times.
  • If this is an attempt to register for a course for the 2nd or 3rd time, please go to your deans office to discuss your options.