Shipping and Receiving FAQs

Shipping and Receiving FAQs

Why haven’t I gotten my package yet? I have an email from Amazon saying it was delivered.

Emails are sent to the customer from Amazon (or FedEx, UPS, etc.) when it is dropped off at a certain location, not necessarily on campus. Please wait for an email from a address before going to your mailstop or inquiring at the Service Building.

Where is my mailstop?

Student mailboxes are located at:

610 Huntington Ave (Mailbox numbers 1000 – 1999) Serving the following Student Residences:

610 Huntington Ave  

555 Huntington Ave (Mailbox numbers 2000 – 2999) Serving the following Student Residences:

555 Huntington Ave  

525 Huntington Ave (Mailbox numbers 3000 – 3999) Serving the following Student Residences:

525 Huntington Ave

Switchboard (Mailbox numbers 8000) Serving the following Student Residences:

Edwards & Rodgers / Baker Hall / Evans Way / Tudbury Hall / 60, 62, 66, 68 Louis Prang Apt / 7, 9, 15 Vancouver Apt


Student Mail Room hours of operation

Academic Year

  • Monday–Thursday: 9:30am–6:30pm
  • Friday: 8:30am -5:00pm
  • Saturday & Sunday: CLOSED

Winter, Spring and Summer Break

  • Monday-Friday: 8:30 am–5:30 pm
  • Saturday & Sunday: CLOSED


**Please note – The Copy and Mail Center (CMC) is open on Saturdays from 7:30am to 12:30pm. Upon request, packages may be transferred from your student mailroom to the CMC for a Saturday pick up. Requests must be made by noon on Friday.



Why hasn’t my package arrived at my mailstop?

Make sure you include your Mailstop number on ALL deliveries to WIT. The address you should be using is as follows:

(Student’s name) MS_______
Wentworth Institute of Technology
555 Huntington AVE
Boston, MA 02115-5520


I am confused and need to talk to someone! Who do I contact?

Email and contact information:

610 Huntington Ave –  617-989-3826*

555 Huntington Ave - 617-989-3578*

525 Huntington Ave – 617-989-4728*

Switchboard – 617-989-8800 or 0*

Shipping and Receiving – 617-989-4561

Copy & Mail Center – 617-989-4055

*note, these numbers will only work with a phone on the WIT network

Visit the Copy & Mail center website for more details:

WIT Bookstore –

Shipping and Receiving website:


  • The WIT Bookstore offers Amazon price matching for textbooks! Save on shipping and reduce your carbon footprint!
  • Digital books also available from the bookstore.
  • If your parents send you a package, make sure YOUR name and not theirs is on the item being delivered, and provide them with your mailstop number.
  • Coordinate with our Shipping department directly before sending perishable food items or medical necessities.
  • If ordering a large item from a freight company, please email 1 week in advance to coordinate pick up.
  • If ordering large/abundant items for a project, indicate the department or the final destination in the comments in addition to giving our shipping a heads up.
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