2012-2013 Academic Catalog: Academic Grievances
Grade and Attendance Records
A student who has reason to believe that an error has been made in an academic record (i.e. grade, review, attendance) in any class should promptly submit his or her grievance in writing to the instructor of the class and request a meeting with the instructor. The instructor should meet with the students at his or her earliest mutual convenience within two weeks thereafter, and review the evidence together to determine whether any error or omission has occurred.
Grievances Concerning Spring Final Grades
If the instructor or the student is not on campus during the summer months, the written grievance should be mailed to the instructor in care of Wentworth Institute of Technology within 2 weeks from the posting of grades on Leopardweb. A copy of this grievance should also be sent to the academic department chair in care of Wentworth Institute of Technology (for day courses) or to the dean of the College of Professional and Continuing Education (for CPCE courses). The instructor should meet with the student at their earliest mutual convenience within the first two weeks of the fall semester and review the records and evidence together to determine whether any error or omission has occurred.
If a student is not satisfied with the results of the above meeting, he/she should immediately submit the grievance, in writing, with supporting evidence, to the academic department chair (for day courses) or to the dean of CPCE (for CPCE courses) and request a meeting. The academic department chair or dean of CPCE should meet with the student at their earliest mutual convenience within 2 weeks thereafter, to discuss and resolve the problem. If the student remains dissatisfied with the decision made by the department chair or the dean of CPCE after meeting with him/her, the student may appeal, in writing, within two weeks of written notification from the department chair or the dean of CPCE, to the academic dean. If the student continues to remain unsatisfied, he/she may appeal, in writing, to the Office of the Provost within two weeks of written notification from the dean. Before filing appeals students are required to schedule an appointment with the Provost’s Office or designee to discuss their circumstances.
Classroom Procedures and Other Academic Grievances
A student should contact his or her academic department chair in writing, within 5 class days from the date of the grievance. If the student is a student at CPCE and/or the course is a Professional and Continuing Education course, the student must contact, in writing, the dean of CPCE. The academic department chair or the dean of CPCE should meet with the student within 2 weeks from the receipt of the grievance to settle the concern. If the issue is not resolved at this level, the student can appeal by following the procedure under Grade and Attendance Records.
Academic Appeals Committee Process
The Academic Appeals Committee members are the Provost, Associate Provost, academic department chairs and the dean of CPCE or appropriate department representatives, with a representative of the Provost’s Office or designee as chair. The Committee reviews and makes decisions about written appeals from students related to grade and attendance records.
The Provost’s Office or designee will schedule a meeting of the Academic Appeals Committee as soon as possible after receipt of the written appeal. The only individuals present at the meeting are committee members. The department chair or dean from the department where the appeal originated and director, Student Achievement and Academic Relations does not vote. Students will have the right to present their appeals not only in writing but also in person to the Academic Appeals Committee. Student presentations will be followed by five minutes for questions from the Academic Appeals Committee. The purpose of the presentation is to provide further insight into the appeal, but as always written appeals should contain all relevant information as well. A minimum of five voting members, excluding the chair, will constitute a quorum on the decision of the board. The appellant will be notified by letter of the decision of the committee.
A student who wishes to file a grievance of a non-academic nature should contact the Dean of Students or the Director of Human Resources.