2015-2016 Academic Catalog: Management and Facilities Department

Suzanne Kennedy, Chair
Beatty Hall, Room 310
617-989-4049

DEPARTMENT VISION AND MISSION STATEMENT

The Department of Management and Facilities’ mission is to offer a comprehensive educational experience through relevant course work, seminars, and exercises in management to enable students to become successful industry professionals and leaders of the 21st century. We challenge our students to develop the skills to analyze and solve problems and develop an aptitude for lifelong learning. We offer interesting and challenging programs leading to exciting careers in the various fields of management, facility management, and computer information systems.

DEGREE PROGRAMS

Business Management (BSM)
Leading to the Bachelor of Science Degree

Students enrolled in the Business Management (BSM) program are exposed to the functional areas of management and gain the various managerial and analytical skills necessary to successfully administer human, natural, and technological resources within an organization. A study of financial analysis, marketing principles, operations management, manufacturing, strategic management, economics, organizational behavior, information systems, and the legal aspects of business is introduced in this program. In addition, Business Management (BSM) students have the opportunity to select a four course optional concentration in either Project Management or Entrepreneurship. The management skills that students acquire are applied during two required cooperative work semesters.

The discipline of management requires of practitioners both technical knowledge and the skills to communicate. From the first year through the senior year, BSM students are required to compile an Electronic Career Portfolio (ECP) of their work in consultation with their academic advisors. The ECP Requirement Guidelines are available in the Management and Facilities Department office. In the spring semester of the senior year, seniors register for their final graded portfolio assessment.

Graduates of the Business Management (BSM) program may seek entry-level management positions in project management, marketing and communications, IT management, accounting and finance, entrepreneurship, human resources, and research and operations management. They may also pursue positions as field service engineers, product support specialists, MIS specialists, or quality assurance analysts. It is possible for students to pursue graduate degrees in business, law, public administration, and other related fields.

By the time of graduation, students will be able to:

  • demonstrate knowledge of the fundamental principles in the functional areas of business.
  • explain the global dimensions of business.
  • apply ethical principles to leadership decisions.
  • apply quantitative decision-support tools in decision making.
  • demonstrate effective professional communication skills.
  • integrate learning to address real world problems.

DEGREE DETAILS
Total credits for degree: 135-136

This is a four-year program, which starts in the fall semester of the student’s first year and is planned to end in the summer semester of the student’s fourth year.

Please refer to the Graduation Requirements – Undergraduate section of this catalog starting on page xxx for information regarding the English sequence and the humanities/social science elective requirement.

Of the six listed humanities and social science electives, students must include:

  • ECON4154, Microeconomics
  • ECON4152, Macroeconomics
  • PHILXXXX, an Ethics elective (such as PHIL4501, Ethics)

Students in this major complete four courses in either Project Management, Entrepreneurship or directed business management studies as part of the degree requirements.

Business Management (BSM)

Freshman Year, Fall Semester (total credits 16)

MGMT1000, Introduction to Management
MGMT1025, Computers and Business Applications
MATH1000, College Mathematics I
ENGLISH, English Sequence

Freshman Year, Spring Semester (total credits 16)

MGMT1500, Decision Analysis for Business
MGMT2750, Integrative Financial Accounting
SCIENCE ELECTIVE, Lab Science
ENGLISH, English Sequence

Sophomore Year, Fall Semester (total credits 16)

MGMT2000, Management Information Systems
MGMT2100, Management Communications
MGMT2200, Research Methods in Business
ELECTIVE, Humanities/Social Science

Sophomore Year, Spring Semester (total credits 19)

MGMT2500, System Analysis and Design
MGMT3250, Managerial Accounting
MGMT2850, Principles of Marketing
MGMT ELECTIVE, Concentration Course I
ELECTIVE, Humanities/Social Science

Sophomore Year, Summer Semester

COOP3000, Pre-Cooperative Work Term (Optional)

Junior Year, Fall Semester (total credits 18-19)

MGMT3000, Managing and Leading Organizations
MGMT3650, Business Law
ELECTIVE, Humanities/Social Science
MGMT ELECTIVE, Concentration Course II OR Advanced Practicum
ELECTIVE, General

Junior Year, Spring Semester

COOP3500, Co-op Work Term I

Junior Year, Summer Semester (total credits 19)

MGMT ELECTIVE, Concentration Course III
MGMT3500, Financial Management
MGMT3700, Human Resources and Labor Management
MGMT3900, Operations Management
ELECTIVE, Humanities/Social Science

Senior Year, Fall Semester

COOP4500, Co-op Work Term II

Senior Year, Spring Semester (total credits 18)

ELECTIVE, Humanities/Social Science
MGMT4250, Strategic Management
MGMT4300, Integrative Seminar
MGMT4400, Business Negotiation Principles
MGMT ELECTIVE, Concentration Course IV OR Advanced Practicum

Senior Year, Summer Semester (total credits 14)

MGMT5500, Senior Project OR Advanced Practicum
MGMT4000, International Business
MGMT ELECTIVE, Management Elective
ELECTIVE, Humanities/Social Science

The following elective courses will be offered if there is sufficient student interest and enrollment. Students select courses from Project Management electives listed below with the consent of the Faculty Advisor.

MGMT2060, Introduction to Technology Project Management
MGMT3060, Technology Acquisition Project
MGMT3560, Group Processes & Team Building
MGMT4060, Technology Project Management Seminar

TOTAL CREDITS FOR OPTIONAL PROJECT MANAGEMENT CONCENTRATION 14

The following elective courses will be offered if there is sufficient interest and enrollment. Students select courses from Entrepreneurship electives listed below with the consent of the Faculty Advisor.

MGMT2065, Introduction to Entrepreneurship
MGMT3065, Entrepreneurial Marketing
MGMT3565, Technology Entrepreneurship
MGMT4165, Creating New Ventures

TOTAL CREDITS FOR OPTIONAL ENTREPRENEURSHIP CONCENTRATION 14

Minor – Business Management

There are three options for the Business Management minor. Each option includes three common core courses and two additional courses, for a total of five courses accounting for 17 to 19 credits, depending on the courses taken.

Core:

MGMT2700, Financial Accounting
MGMT3000, Managing & Leading Organizations
MGMT2850, Principles of Marketing

Option 1: General Business

Students must complete two of the following courses:

MGMT2500, Systems Analysis & Design
MGMT3650, Business Law
MGMT3700, Human Resources & Labor Management
MGMT4400, Business Negotiation Principles

Option 2: Entrepreneurship

Students must complete the following two courses:

MGMT2065, Introduction to Entrepreneurship
MGMT4165, Creating New Ventures

Option 3: Project Management

Students must complete the following two courses:

MGMT2060, Introduction to Technology Project Management
MGMT3560, Group Processes & Team Building

Facility Planning and Management (BFPM)
Leading to the Bachelor of Science Degree

The Facility Planning & Management (BFPM) program aims to develop in its students recognized management skills along with knowledge concerning current technologies that are necessary for entry-level professional practice. Facility Management practice can be regarded as the management of a company’s or institution’s physical assets. The management of these assets involves long-term, as well as short-term, planning for physical facilities and real properties that integrates the organization’s strategic business plan and the technical components for that plant. The quality of work life and cost effectiveness of the organization’s environment are the goals of the facilities manager.

Building on a practical core of oral and written communications, mathematics, science, and business principles, the BFPM program introduces students to a wide range of facilities and management issues including space utilization, project management, space planning, energy management techniques, building management, facility assessment, and real estate principles. An integral aspect of the program is the experience students gain through two semesters of cooperative employment in facility management offices.

The BFPM program is accredited by the International Facility Management Association as having met the highest standards of professional education in this discipline. The program is one of only seven undergraduate programs in the United States to achieve this status.

By the time of graduation, students will be able to:

  • demonstrate knowledge of the FM history, practice, and profession.
  • integrate learning to address real world problems in facility management through planning, managing, and leading projects.
  • manage building systems, facility operations, occupant services, and maintenance operations.
  • apply assessment, management, and leadership principles of facility organizations and their stakeholders.
  • apply financial management tools to the facility program and organization.
  • apply knowledge of the fundamental principles of business, management, and human factors to the FM organization.
  • demonstrate effective professional communication skills.

The BFPM program is also accredited by the International Assembly for Collegiate Business Education (IACBE). Students are well versed in fundamental principles of business management and are able to demonstrate knowledge of the fundamental principles in business and management together with knowledge concerning current technologies necessary for entry-level facility planning professional practice. They will be able to apply quantitative decision-support tools and knowledge of the fundamental aspects of the built environment to complete facilities planning decisions; formulate the team of FM professionals needed to deliver quality building services and explain the critical role the facility manager provides in operations for the organization. Students will apply ethical principles, including correct regulatory codes, to facility planning decisions; demonstrate effective professional communication skills; and integrate learning to address real world problems in facility planning.

DEGREE DETAILS
Total credits for degree: 135-136

This is a four-year program starting in the fall semester of the student’s first year and planned to end in the summer semester of the student’s fourth year.

Please refer to the Graduation Requirements – Undergraduate section of this catalog starting on page xxx for information regarding the English sequence and the humanities/social science elective requirement.

Of the five listed humanities and social science electives, students must include:

  • ECON4102, Principles of Economics
  • PSYC4552 Industrial Organizational Psychology

Facility Planning and Management (BFPM)

Freshman Year, Fall Semester (total credits 16)

MGMT1000, Introduction to Management
CONM1200, Building Construction
MATH1000, College Mathematics I
ENGLISH, English Sequence

Freshman Year, Spring Semester (total credits 15)

MGMT1500, Decision Analysis for Business
CONM1500, Construction Graphics
PHYS1010, Conceptual Physics
ENGLISH, English Sequence

Sophomore Year, Fall Semester (total credits 16)

MGMT1025, Computers and Business Applications
MGMT2100, Management Communications
FMGT2400, FM Property Management
FMGT2000, Intro to Facility Management

Sophomore Year, Spring Semester (total credits 18)

FMGT2500, FM Building Systems
FMGT2300, Space Planning
MGMT2700, Financial Accounting
ELECTIVE, General
ELECTIVE, Humanities/Social Science

Sophomore Year, Summer Semester

COOP3000, Pre-Cooperative Work Term (Optional)

Junior Year, Fall Semester (total credits 19-20)

FMGT3000, Facility Space Utilization and Management
FMGT3200, Project Management for Facility Managers
FMGT3300, Building Operations
ELECTIVE, Humanities/Social Science
ELECTIVE, Technical or Advanced Practicum

Junior Year, Spring Semester

COOP3500, Co-op Work Term I

Junior Year, Summer Semester (total credits 16)

FMGT4200, Energy Management & Sustainability
FMGT3400, Computer Applications for Facility Managers
MGMT3500, Financial Management
ELECTIVE, Humanities/Social Science

Senior Year, Fall Semester

COOP4500, Co-op Work Term II

Senior Year, Spring Semester (total credits 19)

FMGT4100, Facility Assessment and Forecasting
ELECTIVE, Technical Elective or Advanced Practicum
FMGT5000, Project Research
MGMT3650, Business Law
ELECTIVE, Humanities/Social Science

Senior Year, Summer Semester (total credits 15)

FMGT4600, Principles of Real Estate for Facility Managers
FMGT5500, Capstone or Advanced Practicum
MGMT4400, Business Negotiation Principles
ELECTIVE, Humanities/Social Science

Computer Information Systems (BSIS)
Leading to the Bachelor of Science Degree

The B.S. in Computer Information Systems links the worlds of business and computer science. It is the study of business organizations and the programming, databases and networks that support them. Functioning at the intersection of business and technology, it offers an interdisciplinary education that neither discipline alone can provide. Courses span computer science, business management, math, science, humanities and social sciences. Three open electives give students the option to choose a focus from either business management, such as project management or finance; or computer science, such as databases or software development; or they can design an area of study from electives that fits their desired goals.

This program offers a solid background in the analysis, design, development, deployment and administration of computer-based information systems within a business management context. Students will complement business skills with strong technical skills in databases, systems analysis and design, business processes, organizational behavior, networking and telecommunications, and project management, along with problem solving skills. Graduates will be well prepared for the growing number of opportunities in CIS and information technology.

By the time of graduation, students will be able to:

  • · Support the delivery and management of information systems within a specific application environment.
  • · Analyze a problem, and identify and define the computing requirements appropriate to its solution.
  • · Demonstrate effective professional communication skills.
  • · Function effectively on teams to accomplish a common goal.
  • · Analyze the global impact of technology on individuals, organizations, and society.
  • · Make judgments and draw appropriate conclusions based on quantitative analysis.
  • · Apply ethical principles to professional activities and duties.

DEGREE DETAILS
Total credits for degree: 130 - 132

This is a four-year program starting in the fall semester of the student’s first year and planned to end in the summer semester of the student’s fourth year.

Please see the section Graduation Requirements – Undergraduate in this catalog on page xxx for information about the English sequence and the humanities/social science elective requirement. Of the six listed humanities and social science electives, students must include:

  • ECON4102, Principles of Economics
  • PSYC4552, Industrial-Organizational Psychology
  • PHILXXXX, Ethics elective (such as PHIL4501, Ethics)

Management or Computer Electives are chosen in consultation with the student’s faculty advisor.

Computer Information Systems (BSIS)

Freshman Year, Fall Semester (total credits 16)

COMP1170, Introduction to Networking
MGMT1000, Introduction to Management
MATH1000, College Mathematics I
ENGLISH, English Sequence

Freshman Year, Spring Semester (total credits 16)

COMP1070, Computer Science I
MGMT2000, Management Information Systems
MATH2800, Finite Math
ENGLISH, English Sequence

Sophomore Year, Fall Semester (total credits 16)

COMP1050, Computer Science II
MGMT1500, Decision Analysis for Business
MGMT2100, Management Communications
ELECTIVE, Humanities/Social Science

Sophomore Year, Spring Semester (total credits 16)

COMP2499, Systems Analysis and Business Applications
COMP2670, Database Management Systems
MGMT2750, Integrative Financial Accounting
ELECTIVE, Humanities/Social Science

Sophomore Year, Summer Semester

COOP3000, Pre-Cooperative Work Term (Optional)

Junior Year, Fall Semester (total credits 19-20)

MGMT3060, Technology Acquisition
COMP3570, Security Principles
ELECTIVE, Humanities/Social Science
COMP3999, Information Systems Project Management
MGMTXXXX, Management Elective or Advanced Practicum

Junior Year, Spring Semester

COOP3500, Co-op Work Term I

Junior Year, Summer Semester (total credits 16)

COMPXXXX, Computer Science Elective
ELECTIVE, Lab Science
COMP46XX, Web Development
ELECTIVE, Humanities/Social Science

Senior Year, Fall Semester

COOP4500, Co-op Work Term II

Senior Year, Spring Semester (total credits 15-16)

COMP3100, Systems Administration
ELECTIVE, Management or Computer or Advanced Practicum
MGMT3000, Managing and Leading Organizations
ELECTIVE, Humanities/Social Science

Senior Year, Summer Semester (total credits 15)

MGMT5500, Senior Project OR Advanced Practicum
MATH1900, Introduction to Operations Research
MGMT2600, Project Risk Management
ELECTIVE, Humanities/Social Science

Facility Management (MSFM)
Leading to the Master of Science Degree

Philip Hammond, Director of Graduate Programs
Dobbs Hall, Room 107
617-989-4594

Facility Management is the holistic management of real property and the infrastructure of an organization with the aim of improving the productivity of its core business. It is the practice of coordinating the physical workplace with the people and work of the organization. Facility Management integrates the principles of business administration, project management, architecture and the behavioral and engineering sciences.

The MSFM program is designed to combine common general management techniques with current facility management practices and technologies. The curriculum will provide graduates with the tools and managerial decision making processes related specifically to maintaining and managing the built environment.

MASTER OF SCIENCE IN FACILITY MANAGEMENT MISSION STATEMENT

The Master of Science in Facility Management is a program of study for facility management professionals. The program is designed to educate students in foundational post-graduate management principles combined with relevant facility management education and experience in topics that are specific to preparing and advancing professionals’ skills in administrative and executive leadership positions in corporate industry and related disciplines. Both thesis and non-thesis options are available which allow for a variety of employment or educational opportunities including but not limited to working for business sector headquarters in industries such as healthcare, finance, education, high tech, and bio-tech, as well as advanced education and teaching options.

MSFM PROGRAM LEARNING GOALS

  • Apply general management techniques to analyze and implement facility decisions for business, non-profit, and government organizations.
  • Describe and demonstrate the implementation of management principles relating specifically to maintaining and managing the built environment.
  • Formulate effective communication strategies/processes for delivering concepts, financial information, and strategic and tactical information regarding real property, equipment and staffing to all levels of staff in a business organization.
  • Demonstrate leadership skills by leading a team from conception through completion and closeout of an assigned project.
  • Demonstrate teamwork skills by participating constructively as a team member on an assigned project.
  • Develop a facilities technology strategy for a business or other organization that demonstrates knowledge of different technology platforms, workplace management systems and CAFM; and of the larger social, ethical, and legal issues related to information, telecommunications and other supporting technologies.
  • Demonstrate knowledge of research tools appropriate for analyzing and developing solutions for facilities management problems.
  • Describe what constitutes effective sustainable policy and use that knowledge to develop a corporate sustainable program.
  • Create an energy policy for a business or organization that reflects knowledge of how buildings use energy, and of proven methods to reduce energy consumption.
  • Formulate and complete a complex project that demonstrates mastery of both the technical and managerial aspects of strategic facility management.

DEGREE DETAILS
Total credits for degree: 30

This is a five-semester program, starting in the fall of the student’s first year and planned to end in the summer semester of the student’s second year. Students may choose to complete an optional thesis during a sixth semester; it is not required for graduation.

Facility Management (MSFM)

First Year, Fall Semester (total credits 6)

MGMT7050, Business Finance and Investments
FMGT7000, Project Management Applications

First Year, Spring Semester (total credits 6)

MGMT7250, Strategic Financial Decision Making
MGMT7400, Executive Leadership

First Year, Summer Semester (total credits 6)

FMGT7100, Contemporary Issues in Managing Technology
MGMT7450, Communication Strategies

Second Year, Fall Semester (total credits 6)

FMGT7300, Facility Operations
FMGT7200, Energy/Sustainability

Second Year, Spring Semester (total credits 6)

FMGT8000, Facility Management Capstone
MGMT7500, Quantitative Methods in FM Research

Second Year, Summer Semester (total credits 6)

FMGT8900, Facility Management Thesis, OPTIONAL

Technology Management (MSTM)
Leading to the Master of Science Degree

Philip Hammond, Director of Graduate Programs
Dobbs Hall, Room 107
617-989-4594

The online Master of Science in Technology Management (MSTM) degree at Wentworth Institute of Technology is designed to elevate students’ business acumen, strategic thinking, and people skills, all within the context of the issues and challenges specific to the technical world. Graduates of the MSTM program will be equipped with the management skills, expertise, and ethics necessary to be successful within technology-based enterprises.

The MSTM program is designed for technical professionals who desire to manage and lead within a technical environment. The program is offered in a fully online delivery format to provide maximum flexibility, and is designed to be completed in under two years on a part-time basis.

Graduates of the Master of Science in Technology Management program will be prepared for a variety of managerial positions in the technical world.

Online course discussion groups are a key component of the MSTM program, allowing students to regularly interact with and learn from both their instructors and fellow classmates. MSTM instructors are both subject matter experts and industry practitioners. Furthermore, most MSTM students are currently employed in a technical environment, facilitating peer to peer learning.

PROGRAM MISSION STATEMENT/GOALS

The primary educational objective of this program is to provide graduates with the knowledge and skill sets needed to function successfully in middle and upper level technology management positions. Other objectives are to link theory and practice to create real world applications and value, introduce new software and technology, and improve management skills through research and the application of best practices.

MASTER OF SCIENCE IN TECHNOLOGY MANAGEMENT PROGRAM LEARNING GOALS

  • Understand the theory and application of advanced business management theories.
  • Demonstrate an understanding of strategic technology management.
  • Demonstrate an understanding of finance and accounting.
  • Demonstrate leadership qualities.
  • Understand the critical success factors for leading teams and related organizational development issues.
  • Understand the relevance of the increasingly international business environment.
  • Demonstrate executive level decision-making and critical thinking skills.
  • Demonstrate the ability to deal with complex business challenges, and utilize best practices to arrive at solution sets required of mid and senior level technology managers.

These graduate students are provided with a sound basis on which to build lifelong learning and research skills so they are able to initiate, critically examine and adapt to innovation and change.

DEGREE DETAILS
Total credits for degree: 30

This is a two-year program, starting in the fall semester of the student’s first year and planned to be completed in five semesters.

Technology Management (MSTM)

First Year, Fall Semester (total credits 6)

MGMT7050, Business Finance and Investments
MGMT7100, Project Management Applications

First Year, Spring Semester (total credits 6)

MGMT7000, Business Relations & HR Management
MGMT7450, Communication Strategies

First Year, Summer Semester (total credits 6)

MGMT7150, Business Operations and Process Management
TMGT8000 Strategic Technology Business Management

Second Year, Fall Semester (total credits 3)

MGMT7200, Leadership

Second Year, Spring Semester (total credits 3)

MGMT7350, Marketing Management

Second Year, Summer Semester (total credits 3)

TMGT9900, Optional Thesis

Resources