Response Groups

Quick Start: Get started as a response group agent

As a response group agent, you’ve been selected to help answer phone calls for a particular group or multiple groups. You can use Microsoft® Lync™ 2010 communic...

Answer and make calls for a response group in Lync 2010

As a response group agent, you’ve been selected to help answer phone calls for a pa rticular group or even multiple groups. You can use Microsoft Lync 2010 comm...

View your response groups

As a response group agent, you’ve been selected to help answer phone calls for a particular group or for multiple groups. Microsoft Lync 2010 communications sof...

Troubleshooting for response groups

If you’re having issues with response groups, the following guidelines might help you resolve them. In this article If you are an agent If you are calling a res...

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