This Quick Start describes the basics for communicating by using Microsoft®
Lync™ 2010 communications software. It explains how to use Lync 2010 to easily
interact and collaborate with the people at your workplace.
What do you want to do?
Sign in and get started
If you’re already logged on to your organization’s network, sign in by
- On the Windows® taskbar, click Start, click All Programs, click Microsoft Lync, and then
click Microsoft Lync 2010. When the Lync main window opens, if
you see your name and your presence status, you’re signed in.
- For information about signing in to Lync, see Sign in to and out of Lync
- Click the availability menu under your name, and then either click your
presence status, or click Reset Status to let Lync set it
automatically, based on your activity and Microsoft® Outlook® Calendar.
The following table describes each of the presence status
||You are online and available to be contacted.|
||You are in a Lync call, or, according to your Outlook Calendar, you
are in a meeting, and you don’t want to be interrupted. |
| Do not
||You don’t want to be disturbed and will see conversation notifications
only if they are sent by someone in your Workgroup.|
||You are stepping away from the computer for a few moments.|
||Your computer has been idle for a period of time (15 minutes by
||You are not working and are not available to contact.|
||You are not signed in. You’ll appear Offline to individuals whom you
have blocked from seeing your presence.|
||Your presence is not known. Your presence might appear unknown to
others who are not using Lync as their instant messaging (IM)
Personalize your contact information
You can personalize your contact information such as your location, phone
numbers, and presence information. For example, you can add your mobile phone
number and make it available to close contacts only.
- To add a personal note that lets other people know what’s happening
- In the Lync main window, click the note box above your name, and then type
a note, such as “Working from home” or “Working on a deadline, please IM
instead of stopping by.”
To set a location to let people know where you are today,
click the arrow next to Set Your Location or your current
location, and then, in the location menu, click Show Others My
- To add your phone number, click the Options button , and then
- Click the button for the phone number that you want to add (such as Work Phone or Mobile Phone).
- In the Edit Phone Number dialog box, type the number, and
then click OK.
- Select the Include in my contact card check box, and then
- To change privacy relationships for the people you want to see your
personal phone numbers, right-click the contact’s name in your Contacts list,
click Change Privacy Relationship, and then click Friends and Family.
Change your picture
You can decide whether you want to see your contacts' pictures. You can also
change your own picture or choose not to show one.
Hide your contacts’ pictures
- In the Lync main window, click the Options button .
- In the Lync - Options dialog box, click Personal.
- Under Display photo, clear the Show photos of
contacts check box to hide other people’s pictures, and then click OK.
Hide or change your picture
- In the Lync main window, click the Options button .
- In the Lync - Options dialog box, click My Picture.
- Do one of the following:
- To hide your picture, click Do not show my picture.
- To change your picture, click Show a picture from a web
address, type the address of a photo site (such as Windows Live® SkyDrive
or Facebook) including the file name, and then click the Connect
to Picture button.
Note The photo
file must be less than 30 KB in size. If the photo that you want is larger than 30 KB, see Prepare a picture for Lync 2010.
Add people to your Contacts list if you'll be contacting them often or if you
just want to keep track of them.
- In the Lync main window, type the person’s name or email address in the
- In the search results, right-click the person.
- (Optional) If you’ll be contacting the person often, click Pin
to Frequent Contacts.
- Add them to a group by clicking Add to Contacts List, and
then clicking the group name, or, if you haven’t created groups yet, click Add to New Group, and give the group a name. You can add more
contacts to this group later.
To import contacts and synchronize Contacts lists, Lync
Server 2010 might need to be configured. Contact your support team about the
options available for your particular computing environment.
Get in touch by IM
There are several ways to start an IM conversation with people or groups in
your Contacts list. From your Contacts list or from search
results, do any of the following:
- Double-click the contact.
- Right-click the contact or group name, and then click Send an
- Point to a person’s picture. When the contact card opens, click the IM
- Point to a group in your Contacts list, and, when the group contact card
appears, click the IM button to send a message to the whole group.
To invite additional people into an IM conversation:
- In the Lync main window, drag a contact name from the Contacts list, and
drop it onto the conversation window. To add contacts outside of your
organization (whom you can’t IM) to the conversation by email, in the
conversation window, click the People Options menu, and then click Invite by Email.
- To join, click a link in the email (outside users can join the
conversation regardless of whether they have Lync installed).
- To continue a previous IM conversation, click the Conversations icon (above the search box), and Lync displays your
conversation history (double-click the conversation that you want to
continue). For more information about previous conversations, see Find
- To reply to an IM, double-click the incoming alert, click anywhere in the
text box at the bottom (the area that has the font and emoticon icons), type
your reply, and then press ENTER on the keyboard. You can use the two icons to
change the color, font, or other formatting, or add an emoticon.
- If you cannot connect with other contacts, check with your support team.