Instant Messaging and Presence

Quick Start: Use instant messaging and presence

This Quick Start describes the basics for communicating by using Microsoft® Lync™ 2010 communications software. It explains how to use Lync 2010 to easily inter...

Work Smart: Make presence work for you

Use this guide to help stay in touch with the people who are important to you and those who are key to getting your work done. What do you want to do? Let peopl...

Sign in to and out of Lync 2010

With Microsoft Lync 2010 communications software, starting and signing in to Lync 2010 can be done with just a couple of steps. Or, you can have Lync 2010 start...

Understand presence

Presence information helps you to contact others and helps others to reach you. It provides information about a contact and helps you to decide the best way to ...

Use Lync 2010 Search

The search box in your Contacts list, in the Microsoft Lync main window, is your main entry point for both finding and communicating with people. The search box...

Change your presence status

You can manually set your presence status to control how or whether you want people to contact you. By default, your status is based on your Microsoft Outlook C...

Set your location

By default, Microsoft Lync 2010 communications software keeps track of where you are, as long as you log on from different locations. The location name you spec...

Control access to your presence information

With Microsoft Lync 2010 communications software, you use privacy relationships to control how much of your presence information others see. Contacts are assign...

Manage your contacts and Contacts list

There are several actions you need to do to keep your Contacts list current. This article helps you organize your contacts so that you can easily find the peopl...

Create and send an instant message

You can have instant messaging (IM) conversations with one or more contacts. You can specify font type and characteristics, such as bold, underline, italics, an...

Accept or ignore an instant message

With Microsoft Lync 2010 communications software you can exchange information in real time with another person by using instant messaging (IM). It’s easy to acc...

Find previous conversations

With Microsoft Lync 2010 communications software, you can find previous conversations with a contact, find a recent or missed conversation, or switch between...

Use the contact card

The contact card displays detailed information about people and provides one-click access to several ways of communicating with someone. For example, you can see...

FAQ about presence, contacts, and instant messaging

This FAQ provides answers and information about questions that most frequently come up when dealing with presence, contacts, and instant messaging. In this article...

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