Windows 8.1 & Apple OS X Mavericks
October 23, 2013
To: All Students, Faculty, and Staff
As you may know, Microsoft has released Windows 8.1, and Apple has released OS X Mavericks, both new operating systems in the past week. While we understand that you may want to upgrade to the "latest and greatest", please refrain from doing so while we complete testing.
Windows 8.1 Known Issues: Some Wentworth software packages are not compatible with Windows 8.1.
OS X Mavericks Known Issues: Unable to install and use Wentworth printers.
What if I've Already Installed the New Operating System?
To resolve any issue that may be encountered, you will need to have your computer reimaged to our standard image of Microsoft Windows 8 or Apple Mountain Lion.
When Will I Be Able to Get the New Operating System?
We are in process of testing our software, systems, and services with the new operating systems. Once all issues have been identified and resolved, we'll create a new "image" that you can install on your laptop. We will notify you by email when this is completed.
Questions?: Contact the DTS Help Desk at firstname.lastname@example.org or dial 617-989-4500.